01 / Every language
The inbox
WhatsApp and your website in one place. It replies in whatever language the customer wrote in — voice notes included, transcribed and translated for your team.
How it works
One message, five steps. Nobody woken up.
01
The message
A customer writes on WhatsApp or on your website: late at night, at the weekend, in their own language.
02
The language
It answers in the language they wrote in. Arabic, German, Russian or Turkish, with no setup for any of them.
03
The answer
It answers from what you taught it, your services and your rules, and books the appointment in your calendar.
04
The record
Name, number and what they asked go into the customer's record, so nobody has to ask twice.
05
The hand-off
A price it was not given, a decision only you can make: it hands the conversation to the right person and tells the customer so.
The product / one front desk, one CRM
Answers the enquiry. Then does the rest of the job.
Most chatbots stop at the reply. NovusAI is an AI assistant for WhatsApp and your website that answers, books, follows up and hands your team exactly the customers who need a person — and keeps every one of them in a CRM that uses your trade's words.
Screens from a demo workspace. The customers in it are made up.
02 / Calls, video, visits
Appointments
It books a phone call, a video call or a visit inside your opening hours, copies it to Google or Apple Calendar, and reminds the customer the right way for each.
03 / Your stages, your fields
The CRM
A pipeline named the way you work, deal values, tasks with reminders, a document checklist per customer, import, export and reports — set up for your trade, not for "business".
04 / Talk to it
Your assistant
Your team asks it — by text or by voice — "who is waiting?", "book Ali on Monday at ten", "remind me Thursday". When a customer asks something only you know, it asks you, then writes your answer to them.
05 / Nobody goes cold
Follow-ups
Polite follow-ups inside the rules WhatsApp sets, automations ("when a deal is won, create the onboarding task"), and messages to a whole segment when you need them.
06 / In your pocket
The app
Android app with notifications when a customer needs you; on iPhone it installs from Safari to the home screen. The same NovusAI, wherever the team is.
Same engine / different vocabulary
Set up with your trade, not with “business”.
What you do, what you charge, what it must never say, what to collect from every enquiry — and the stages, fields and kinds of appointment your trade actually uses. Same engine, completely different words.
Vertical 01
Consultancies
Immigration, study abroad, company formation — enquiries that arrive in many languages, at all hours, and are each worth a lot.
- 01Answers in the client's own language — Arabic, Russian, Azerbaijani, English, Turkish — from your own fees and rules.
- 02Qualifies before a person spends time: which route, which country, budget, timeline.
- 03Books the consultation as a call, a video call or an office visit, and tracks the documents each client still owes you.
- 04Never guesses a legal rule or a fee it was not given — it asks you, and learns your answer.
One client is often worth €1,000–2,000. The enquiry that arrived on Saturday night is usually the one that signs.
How it works for consultancies →Vertical 02
Clinics
Patient enquiries on WhatsApp and your website, answered in the patient's own language, day and night — each one put in front of the right doctor.
- 01German, Arabic, English or Turkish — it replies in whatever the patient wrote in, with no per-language setup.
- 02Collects name, contact and what they are asking about before the enquiry goes cold.
- 03Escalates rather than guessing at a price or anything resembling a medical opinion.
- 04Ships with its knowledge base already answered, so it is useful on day one.
Where one patient is worth €2,000–4,000, recovering a single patient a month covers the subscription several times over.
How it works for clinics →Vertical 03
Dealerships
Stock, service and test-drive questions answered before the customer gives up and calls the dealership down the road.
- 01Catches the evening and weekend messages your showroom never sees.
- 02Routes each one to the service advisor whose turn it is, not into a shared inbox nobody owns.
- 03Keeps one record per customer across a service booking now and a trade-in next year.
- 04Never quotes a figure it was not given — not a price, a part, or a delivery date.
A test drive and a service slot are the two things a customer will happily book at 22:00 and will not phone about at 09:00. That is the whole opportunity.
How it works for dealerships →Also set up for
Real estateLanguage & educationBeauty & aesthetics Legal & accountingTravel & toursAny business that lives on enquiriesCompared, honestly
Nobody in this category has a long customer story yet.
We researched the field before we priced ourselves. Here is what we found, including the row where we are no better than anyone else.
| NovusAI | EVED | Klinia | |
|---|---|---|---|
| Channels | WhatsApp and website widget; Instagram and Messenger next | WhatsApp only, up to 5 numbers | WhatsApp only |
| Languages | Any — it answers in the language written | 20+ | 12+ |
| Message cap | None | 2,000 messages / month | 300–1,500 conversations / month |
| One customer across channels | Yes, deduplicated by phone number | Single channel | Single channel |
| Routing to a named person | Round-robin, with language preference | Not stated | Human handoff |
| Price, per month | €190 founding / €590 growth | €335–395 | €390–790 |
| CRM included | Yes — pipeline, tasks, appointments, reports | No | Partial |
| Named customers | One, in pilot | None | None |
Competitor figures are vendor-stated — from their own public pages, August 2026, converted at EUR/TRY 56.0. Nobody was contacted and nothing came from a customer, so read their claims as marketing, including ours. The last row is the only one a buyer can verify today, and on it we are level with everyone.
The arithmetic
Do this with your numbers, not ours.
Everything below starts as an example. Move it to match your business — the only answer that matters is whether one recovered customer covers the subscription.
40
35%
€2,500
4%
These are your figures, not a projection by us. We have no customer results to quote — see below.
Onboarding
You watch it for two weeks before it works nights.
A real sequence, so it is numbered. Nothing speaks to a customer unsupervised until you have read it speaking to customers.
Day 01
Connect
One line pasted into your website, and a WhatsApp number connected through Meta with our help. For now that number can't also stay in the WhatsApp Business app on your phone.
Day 01–02
Teach it
We write its instructions with you: what you do, what you charge, what it must never say, what to collect.
Day 03
Your team
People added, rotation set, and we run test conversations together until the wording is yours.
Day 04 →
Business hours
Live only while you are watching, every conversation reviewed by you, for two weeks. Then it takes the nights.
Pricing
In euros, so it does not move.
One price list across every trade. No per-conversation billing and no message cap — every AI call is logged with its cost, so an invoice holds nothing to discover.
Founding / first five
€190/mo
Locked twelve months, setup waived, any sector. A trade rather than a discount — terms below.
Starter
€290/mo
One channel, one location, a small team.
Growth
€590/mo
Every channel, the full rotation, the whole team.
Business
€1,200/mo
Several locations or brands under one account.
Setup €500 one-time, waived for founding customers.
Who else uses it
One, in pilot. That is exactly why it costs €190.
Our first user is ATIELIT, the İstanbul consultancy that built NovusAI. It has run it since September — answering in three languages, booking consultations and learning from the team's own replies. What it has not done yet is run a busy business's enquiries for a full month.
You would find that out eventually. A founding customer who discovers afterwards that they were the first would be right to distrust everything else we said.
The trade, stated plainly
- 01You get the product at a third of list, locked twelve months, setup waived.
- 02We get a named case study, real before-and-after numbers, and two reference calls.
- 03Rather not be a reference? Take Growth at €590 — a real choice, not a negotiating move.
Where your data lives
In the EU, isolated, and yours to take back.
Frankfurt
Your conversations are stored in Frankfurt. To write a reply, each message is sent to an AI model, and some of those models run outside the EU.
Isolated
Each business is separated by policy inside the database itself, not only by application code.
Portable
The conversations belong to you. Export or deletion on request, and we will sign a DPA.
Costed
Each model call is logged with its price, so the bill holds no surprises.
One thing we will not claim. Whether hosting Turkish personal data in Frankfurt is a cross-border transfer under KVKK Art. 9 is an open legal question, and we have not yet paid a lawyer to answer it. So we say the true thing: EU-hosted, and our DPA covers the transfer basis. “KVKK compliant” goes on this page when somebody qualified has signed that sentence, and not before.