For car dealerships · WhatsApp and your website

The 22:00 test-drive request, booked before you open.

Buyers write in the evening and at weekends, about a car they saw online. NovusAI answers from your own stock, books the test drive, and hands each buyer to the advisor whose turn it is, in whatever language they wrote in.

WhatsApp · +7 916 ··· 223122:04

Здравствуйте! Белая Toyota C-HR 2021 года ещё в продаже? Можно посмотреть в субботу?

TranslatedHello! Is the white 2021 Toyota C-HR still for sale? Can I see it on Saturday?

Здравствуйте! Да, она в наличии: гибрид, автомат, 38 000 км. В субботу можно на тест-драйв в 11:00 или в 14:30. Какое время вам удобнее?

TranslatedHello! Yes, it is available: hybrid, automatic, 38,000 km. On Saturday there is a test drive at 11:00 or 14:30. Which time suits you?

В 11:00. А сколько будет стоить, если сдать мою машину в зачёт?

Translated11:00. And how much would it cost if I trade in my car?

Вы записаны на субботу, 11:00. Вашу машину оценит наш консультант Мурат, он напишет вам завтра утром. Какая у вас модель и какой пробег?

TranslatedYou are booked for Saturday at 11:00. Our advisor Murat will value your car and write to you tomorrow morning. Which model is it, and what is the mileage?

Toyota C-HR 2021Test drive · Sat 11:00Has a trade-inMurat, next in rotation

What it does for a dealership

Catches the evenings and weekends your showroom never sees.

01

Answers from your stock

Make, model, year, kilometres, fuel, gearbox and price, from your own inventory. A car marked reserved or sold is never offered.

02

Books the test drive

Showroom visits, video walkarounds and test drives inside your opening hours, copied to Google or Apple Calendar. Inspections stay with your team.

03

Never invents a number

Not a price, a trade-in value, a part or a delivery date it was not given. Those go to an advisor, and the answer goes back in the buyer's language.

04

The advisor whose turn it is

Each buyer goes to the next advisor in the rotation, with a preference for one who speaks their language, not into a shared inbox nobody owns.

05

Qualifies the buyer

Car of interest, new or used, budget, cash, loan or leasing, a trade-in, and when they want to buy, collected in the conversation.

06

One record per buyer

A test drive now and a trade-in next year land on the same customer, found by phone number across WhatsApp and your website.

The NovusAI inbox at a car dealership: a buyer's WhatsApp thread in Turkish, a test drive booked, and a loan question for the sales consultant
A buyer writes at 22:38 about a used SUV. The assistant answers in Turkish, books a Saturday test drive and passes the loan question to the sales consultant.

Screens from a demo workspace. The customers in it are made up.

Set up in your words

Buyers, cars and stages, not “leads” and “deals”.

A dealership starts with these. All of it is yours to rename, reorder or extend.

Pipeline

From lead to delivered

LeadContactedTest drive bookedOffer madeFinancingDelivered

Buyer record

What it collects

  • Car of interestText
  • New or usedNew, used, either
  • BudgetText
  • PaymentCash, loan, leasing
  • Has a trade-inYes / no
  • Trade-in detailsText
  • BuyingThis week, this month, later

Appointments

What it can book

  • Phone call15 min
  • Video walkaround20 min
  • Showroom visit30 min
  • Test drive45 min
  • Vehicle inspectionYour team books it

Documents asked for: ID, driving licence, proof of address.

The NovusAI buyers board at a car dealership: buyers in stages from lead to offer made, with deal values
Every buyer on one board, in a dealership's own stages from first message to delivered, with what each deal is worth.

The arithmetic

A test drive and a service slot are the two things a customer will happily book at 22:00 and will not phone about at 09:00.

Put in your own numbers: how many enquiries arrive out of hours, how many you answer the same day, and what one sale is worth.

Run your own numbers

Questions

What dealerships ask us first.

Will it quote prices?

It quotes the prices in your inventory, exactly as you entered them. Trade-in values, discounts and financing terms go to an advisor.

What happens when a car is sold?

Mark it reserved or sold and the assistant stops offering it.

Which languages does it handle?

Whatever the customer writes in. Voice notes too: they are transcribed and translated for your team.

Can we keep our WhatsApp number?

We connect the number through Meta's WhatsApp Business Platform with you. For now it cannot also stay in the WhatsApp Business app on your phone, so if your team lives in that app, start with a second number.

What does it cost?

One price list for every trade. Founding customers pay €190 a month, locked for twelve months with setup waived. Starter is €290, Growth €590 and Business €1,200 a month, with no message cap.