01
Answers in the client's language
Arabic, Russian, Azerbaijani, English, Turkish: it replies in the language the client wrote in, from your own services, fees and rules.
For consultancies · WhatsApp and your website
Enquiries in five languages, each one worth a client.
Immigration, study abroad, company formation: the questions arrive at all hours, in Arabic, Russian, Azerbaijani, English and Turkish. NovusAI answers from your own services, fees and rules, qualifies each enquiry, and hands you only the questions that need you.
WhatsApp · +962 79 ··· 447123:27
مرحباً، ما هي الأوراق المطلوبة للإقامة الطلابية في إسطنبول؟
TranslatedHello, which documents do I need for a student residence permit in Istanbul?
مرحباً! جواز سفر ساري المفعول، وقبول من الجامعة، وصور بيومترية، وتأمين صحي، وعنوان السكن. هل أرسل لكِ القائمة الكاملة؟
TranslatedHello! A valid passport, the university's acceptance, biometric photos, health insurance and your address. Shall I send you the full list?
نعم، شكراً. كم التكلفة؟ وهل يمكنني الدفع بالتقسيط؟
TranslatedYes, thank you. How much does it cost? Can I pay in instalments?
أرسلتُ لكِ القائمة. أما التكلفة والتقسيط فستؤكدهما زميلتي سيلين، وسنبلغكِ اليوم.
TranslatedI have sent the list. About the fee and instalments, my colleague Selin will confirm them, and we will let you know today.
Student residenceJordanChecklist sentQuestion for Selin: fee and instalments
What it does for a consultancy
Answers what you have taught it, and asks you the rest.
02
Never guesses a rule or a fee
A legal rule or a fee it was not given becomes a question for you. Answer it in your own words; it writes the reply in the client's language and, with one tick, uses your answer for the next client who asks.
03
Qualifies before you spend time
Which service, nationality, city, highest degree, field of study, budget, and whether they are already in Türkiye, collected in the conversation.
04
Books the consultation
A phone call, an online consultation or an office meeting inside your hours, copied to Google or Apple Calendar.
05
Tracks the documents
Passport, diploma, transcript, photo, language certificate: a checklist per client, and it tells the client what is still missing.
06
Deadlines on the calendar
Give a client's case a due date and the deadline becomes a task for the colleague who looks after that client.
Screens from a demo workspace. The customers in it are made up.
Set up in your words
Clients, services and stages, not “leads” and “deals”.
A consultancy starts with these. All of it is yours to rename, reorder or extend.
Pipeline
From enquiry to approved
InquiryIn conversationConsultation bookedCollecting documentsApplication filedApproved
Client record
What it collects
- ServiceWork permit, student residence…
- NationalityText
- CityText
- Highest degreeHigh school to PhD
- Field of study / professionText
- BudgetText
- Already in TürkiyeYes / no
- Family members comingNumber
Appointments
What it can book
- Phone consultation20 min
- Online consultation30 min
- Office meeting45 min
Documents asked for: passport, diploma, transcript, photo, language certificate.
The arithmetic
One client is often worth €1,000–2,000. The enquiry that arrived on Saturday night is usually the one that signs.
Put in your own numbers: how many enquiries arrive out of hours, how many you answer the same day, and what one client is worth.
Questions
What consultancies ask us first.
Will it give legal advice?
It answers from the rules, fees and services you give it. A rule or a fee it was not given becomes a question for you; it does not guess.
Which languages does it handle?
Whatever the customer writes in. Voice notes too: they are transcribed and translated for your team.
Can we keep our WhatsApp number?
We connect the number through Meta's WhatsApp Business Platform with you. For now it cannot also stay in the WhatsApp Business app on your phone, so if your team lives in that app, start with a second number.
What does it cost?
One price list for every trade. Founding customers pay €190 a month, locked for twelve months with setup waived. Starter is €290, Growth €590 and Business €1,200 a month, with no message cap.